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Production Time: Custom shoes take approximately 2-5 weeks to create. Please be patient and ensure you are aware of the production timeline before placing your order.
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No Returns or Refunds: All sales are final. Due to the custom nature of the product, returns and refunds are not accepted under any circumstances. If there are significant issues with your order, please contact me. However, each pair will closely resemble the listing, so refunds will not be issued for minor differences or personal preference.
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Tampering Policy: Any attempts to intentionally damage the shoes for a refund will not be honored. I document each order with photos before shipping to ensure quality control.
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Shipping & Tracking: I am not responsible for shipping delays once the order has been dispatched. A tracking number will be provided once your order has been shipped.
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Handmade Disclaimer: As each pair is hand-painted and customized, slight variations from the listing images are expected. No two pairs will be identical, making each piece unique.
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Customer Responsibility: Once the shoes are delivered, I am not responsible for any damage, wear, or alterations made by the customer.
By placing an order, you agree to these terms and conditions and acknowledge that no refunds will be provided for custom-made products.
Thank you for your support!